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Section 3

Businesses

Shops, offices, clinics, workshops and small warehousing along the highways — planned schedules, a record per unit, and work timed around when you are open.

3.1

Scope

  1. Planned maintenance

    Surveyed first, then scheduled per unit rather than per floor area. A report after every visit saying what changed since the last one.

  2. Service and repair

    Diagnosed with instruments, priced in writing, and explained afterwards — including what caused it, not only what was replaced.

  3. Rooftop units and splits

    The equipment over most commercial space here. Coils, filters, belts, drains, economiser travel and control settings.

  4. Extract and make-up air

    Workshops, kitchens and salons that take air out of a building without a deliberate route for it to come back.

  5. Unit heaters

    Started and checked in autumn, because a warehouse heater that has sat since March is not a January job.

  6. Replacement planning

    Which unit is next, what the change-out needs in access and crane time, and which budget year it belongs to.

3.2

Premises

  • Shops and trade countersA door open to the weather all day on equipment sized for a sealed building. Air curtains, door discipline and honest capacity figures.
  • Offices and suitesMulti-tenant floors, packaged units, and zoning that stopped matching the layout several fit-outs ago.
  • ClinicsRooms that need their own temperature and their own air, on the clinic's hours rather than the building's.
  • WorkshopsProcess heat, extract, unit heaters and an office at the front on a completely separate system.
  • Small warehousingDestratification, dock doors and the office end that always disagrees with the racking end.
  • Managed portfoliosOne record per site, one report a year, and one number to ring.
3.3

Working around trading hours

Most of the commercial work that goes wrong goes wrong because it happened at the wrong time of day. A shop cannot lose its cooling at eleven on a Saturday and a clinic cannot have somebody on a ladder during a consultation.

We agree access and timing at the survey and write it into the schedule — which gate, which ladder, which hours, and who to ask for. It is the least glamorous part of a maintenance agreement and it is the part that decides whether it works.

Packaged rooftop units on a low commercial building with a ladder against the parapet
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